It's great to see how much our users love creating email alerts. We take pride in providing fast and frequent alerts and dedicate a large percentage of system resources to supporting this feature. As a consequence, though, we have to be careful with alerts and ensure that we enforce the necessary constraints.

One constraint that we've had in place for some time is that FREE users are only allowed to create a combined total of two email alerts. Although we want our FREE users to experience the benefits of the different types of alerts, we don't want to open the flood gate on a feature without being able to support it.

One reason that we are creating the FULL access subscription model is to be able to support higher usage for users who want it. Users who subscribe to FULL access will not be subjected to the same constraints as our FREE users. Unfortunately, we overlooked the group of users currently taking part in the free preview of FULL access. Our intention was to continue to limit everyone to a combined total of two email alerts. However, until today, users previewing FULL access were able to exceed the limit.

We want to make you aware that the limit of two alerts is back in effect. For the near feature, users who have created more than two alerts will be able to use and retain all of their existing alerts, but will not be able to add any more alerts (unless enough alerts are removed first). When the preview period ends, and we launch the subscription model, users who subscribe to the service will continue to retain their alerts and will be granted full capabilities. Users who do not subscribe at that time will likely have their excess alerts disabled or removed.

We apologize for any confusion and hope you understand our need to maintain the alert limit during this preview period. Please let us know if you have questions or concerns.